01-25-2025 11:26 AM
I am getting an error when importing the contact.
https://10.191.62.163:443 is the address of my rogger.
Can I swich to another rogger for test?
I don't understand which certificate is being referred to.
Please help me figure this out.
01-25-2025 02:42 PM
You may find this Cisco Technote re: CCE and ECE certs of interest.
https://www.cisco.com/c/en/us/support/docs/contact-center/enterprise-chat-email/215793-integrate-ece-with-pcce-in-version-12-0.html
01-26-2025 12:25 AM
I have UCCE ICM version 12.6.2
And error about Outbound Campaign import contact api
01-26-2025 05:12 AM
Sorry, when you said about importing contact I thought you meant ECE.
Do any of your API calls work, like if you do a read, not just an Import? If so, you may be running into an issue like this https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwf57127
01-27-2025 01:13 AM
I resolved issue. Imported new certificate on rogger iis server
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