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Error while reading the Campaign

When we tried open the campaign from uccx, we are getting the "Error while reading the Campaign." error message. and also we can see with the same name duplicate campaign created in uccx. if we tried to delete also getting the same error

"error while delete the campaign"

May I know the cause and resolution of this issue.

1 Reply 1

mikee2112
Level 1
Level 1

Hi,

You've probably fixed this by now but for anyone else who gets this, you may be hitting this bug depending on your version, 

Duplicate entries in the Outbound Campaign
CSCvd61408  

Known Affected Releases (2 of 2)
12.5(1)
11.6(1)
Known Fixed Releases (4 of 4)
12.5.2.9000.54
12.5.1.11001.292
12.5.1.11001.291
11.6(2)ES05
We had this in 11.6(2)ES05, but have been advised by TAC to up it to the latest ES