External Grammars with CVP

[dchumbley]

I am having some issues trying to use external grammars in my CVP deployment. Inline grammars work fine but when I try using external I receive an error message error.noresource. Any ideas on where to look? Or is there additional configuration required for external grammars? This is CVP 4.1. Thanks in advance.

[mchin345]

It seems to be a configuration issue with the external grammar (either the URL or the actual grammar source).

The most common reasons why the error.noresource is thrown by GW are:

- URL for the external grammar is not reachable by GW. Note that VXML Server does not fetch the grammar at all

- The URL is a partial one preventing GW from fetching

[david.macias]

If using Nuance, look at the trc.log or the SWMS log.txt.

david

[dchumbley]

Thanks guys. I've gotten past the no.resource error (it was a licensing issue) and now see this error in Nuance: |OSR Plugin|The grammar <>field1754@field.grammar> is not loaded I can browse to the grxml file from the Nuance server but it doesn't seem to be loading correctly. Any ideas? Thanks