Failed to select team on supervisor Desktop

[chan-kuen.hui]

I have installed the supervisor desktop and the agent desktop on my PC which run Windows XP SP2

I can login to cisco agent desktop and supervisor desktop.

Howewever, when I try to select the team (both the default and the one created) from supervisor desktop. The process hang up.

Thanks.

[thomas.chen]

You might be running into a bug here. The bug-id is: CSCma23926

[chan-kuen.hui]

Dear Chen,

I cannot find this bug in bug toolkit. Do you have more information about this bugs? Would you send me the details about this bugs

Thanks.

[iwearing]

Chan,

I have hit this problem also. Did you find a resolution. I have deleted and re-installed agent,desktop admin and also supervisor plug-ins.

Regards

Ian.