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Finesse Desktop API: User—Get List (CCE)

vvazquez
Cisco Employee
Cisco Employee

Hi, I am trying to get a list of Users from an external app, not inside a Finesse Gadget.
I can see that only admins can do this (https://developer.cisco.com/docs/finesse/user%e2%80%94get-list/)

I am using HTTP BASIC authentication, admin username and password are the ones I use, for example, to ssh to the Finesse server or to access Finesse web admin portal.

The system has SSO enabled for agents (actually I am using dcloud PCCE 12.6 demo)
Should I be able to use this API as admin with HTTP BASIC authentication ? Or will I need to use a SSO token?

1 Reply 1

If your admin is not an SSO user (this is how it should be) then you should use the simple Basic authentication.

Marek https://gaman-gt.com
UCCE, PCCE, UCCX, WxCC, Cisco Finesse, Custom Gadget, CVP, CUIC, CUCM