Finesse Gadget Error

[Muhammed Ashiq]

Hi there,

we are using Finesse 11.5 for UCCE 11.5.

We are getting below error for some agents,

'An error occurred while loading this gadget,refresh the page to try again'.

and we want to resolve this.

[dekwan]

Hi,

Either open up the browser's developer tools or send the error report to see what is happening on the client side that is giving that error. A lot of times when an error like that occurs, it is due to low network bandwidth.

Thanx,

Denise