Finesse Login by LDAP user problem

[vincent.stng]

Hello I have a problem in Finesse Login, using the same Phone and setting in Call Manager and UCCX, a Local User Could Login Finesse, but a LDAP user cannot Login Finesse. Could Any one tell me why? Thank you

Andy

[Geevarghese Cheria]

Hi Andy,

You can use LDAP Attributes to supply login information to  Finesse. Use XMLHttpRequest or ActiveXObject ("Microsoft.XMLHTTP") to communicate  from JavaScript to your LDAP application.

In order to do this, you will need to acquire the proper JSESSIONID and JSESSIONIDSSO cookies from Finesse. This could be done by having a background task in JavaScript attempt a REST sign-in before the  actual submission of my Finesse login credentials to the Finesse  desktop app.This should let you sign in.

Note that you will need to point your web browser to your own web server in order to do any of  this. Once you get this going, then you will need to proxy the four  URI's:

• /tunnel
• /desktop
• /gadgets
• /finesse

However, do not proxy /desktop/logout.jsp so that you can redirect the logout from the Finesse Desktop.

Reference - Finesse with Active Directory

Thanks and Regards,

Geevarghese