Finesse URL and port numbers

[Paul Austin]

Hi Folks, Cisco sure dont publish this information readily but I really cant find the correct URL including port numbers to log into UCCX using finesse for supervisor and desktop. I managed to find the agent one after a lot of searching. can someone give me a clue? The verison is 10.6 UCCX.

Thanks

Paul

[Chris Deren]

Agents and supervisor login to the same URL, if the user is a supervisor he/she will get supervisor access:

https://<UCCX server>:8445/desktop

[Hard_Boiled_Greg]

Thanks. I'm sure different port numbers can somehow be used, but I'm not sure why Cisco doesn't include the default port number in the URL in the Finesse user guide for 10.6. All they provide is "https://<FQDN>:<portnumber>/desktop/container." Thanks for posting this.