Hi,
We have installed UCCX 8.5. I downloaded CCX Editor from Plugins.I am trying to install CCX editor but getting errors " Installer User Interface Mode not Supported ". My Laptop OS windows 10. I have enabled compatability mode from CCX Editor ...
Greetings!
Can anyone give me an example of correct DBLookup value for the datetime type key field.
I have table IsHoliday(HolidayDay datetime, IsHoliday varchar(10)). I add value in table insert into IsHoliday(HolidayDay, IsHoliday) values('2017-05...
We currently have a number of AW client workstations set up to administrate our ucce 10.5 but the monitoring feature is only on one of them. Is this correct or can we 'turn' it on there others if so what do we need to do
Thanks
Dear All,
I am facing the error in AQM 10.5 while playing the screenrecoring it is giving the error shared below:
" Unable to connect to "X.X.X.X" for Remote control
Error Code: c004c042
Error test: The Taget was reached but the connection wa...
I'm having an issue with api calls to https://<finesse>/finesse/api/User/<id>/Queues returning -1 for all stats and breaking my gadgets. Example:
<statistics><agentsNotReady>-1</agentsNotReady><agentsReady>-1</agentsReady><agentsTalkingInbound>-1</a...
I created a Subflow to check for holiday. Which is fairly basic, just opens an XML, checks date and time against what's in the XML and sets holiday to true or false. This works fine, but being concerned that someone could accidentally make an error...
Hello, getting started with CUIC for the first time since migrating away from v8.6 and Cisco Historical Reports.
For Agent Names (aparam5) what is the "Choose Collection" parameter used for?
Any help is greatly appreciated. Thanks to all in advan...
Hi,
I have UCCE 9.0.1 with 60 ports dialer ports:
Can I purchase additional dialer ports noting that ucce 9.0.1 is out of sale? or I need to upgrade to the latest version?
Thanks
Hi Everyone,Can you please advice me UCCX alternative solution compatible with CUCM.I found smilar product imagicle seem very intelligent and good.Can someone tell me alternative solution instead of UCCX.
Thanks ,
Hi,
Users keep on getting this error in finesse and getting logged out.
"This session was disconnected because you signed in to a new agent desktop session"
We are sure that ID's are not been shared by anyone.
UCCe version- 10.5.2
Regards,
Thiy...
Hello All,
We have a project implementation where NICE WFM needs to be integrated with UCCX.
1. Is there a specific connector for UCCX to integrate with WFM similar to connector available for UCCE.
2. Is integration with NICE WFM and UCCX possible, I...
Does anyone know if UCCE 10.2 compatible with NICE IEX version 4.1? Currently we have CISCO PCCE 9.0.1a configured in NICE IEX 4.1. The Cisco enterprise will be upgraded to UCCE 10.2. So i am curious to know if Nice IEX 4.1 will work or will it requi...
