Finesse

[Roy_11]

Hi All , I want to know  how finesse and UCCE data transfer happened ? which one is Common Things and also which one is Calling first from Finesse once agent sign in     Can You help me please ?????

Thanks 

randy

[Roy_11]

Hi Denis,


Please guide me on this

How to do integrate with Splunk from finesse client log or custom log.

Can you give any idea to start up

Thanks!

[dekwan]

Hi,

I've never done a Splunk/Finesse integration. The only API that is available for Client Logs is to send it to Finesse. So not sure if it is possible to integrate something to the Finesse logging due to the lack of APIs.

Thanx,

Denise

[Roy_11]

Hi Denis ,

i am facing one issue in Logging Can you help me please please please

Thanks !

Rand