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Finesse11.5(1). Hide/disable a callcontrol button

CoDeC
Level 1
Level 1

Hi,

is it possible to hide/disable a button (p.e. Direct Transfer) of the call control buttons?
CallControlBar.png
Regards,

1 Reply 1

Hi,

This is default layout from Cisco ,  we can’t hide or disable..

Regards,
Ram.S