Hi,
My objective is to translate a CCX Script in a Call Studio script and I'm not sure on the way to do with "Get/Send Enterprise Call Info" functionnality with Call Studio.
1) Get data from ICM
I'm working with an ICM script that calls a CVP Script. I want to use ICM variables like peripheral variables in Call Studio. As I read in Cisco documentation, the only way to do this is to create CVP session variable with ICM variable user.microapp.ToExtVXML.
ex : user.microapp.ToExtVXML[0] --> application=TestApplication;param1=Call.PeripheralVariable1
If I'm right, it means that I can only use 5 strings with a size of 210 characters to pass data from ICM to CVP.
2) Send data to ICM
I have to use a Subdialog Return (or a CVP Subdialog Return) object and set the parameters of this object.
Is there another way to do like setting ICM call var during the exceution of my CVP script ?
Same conclusion : I can only use 5 strings with a size of 210 characters to return data from CVP to ICM.
Does it exist other possibilities to exchange data between ICM and CVP ?
Thanks !
