Get Users List using Agent

[AmrSA]

Hello There ,

       I am trying to send REST request to Finesse server 12.5 to  get the users List using Agent user , but I got API Error that "The user is not authorized to perform this operation"   , and as per the Guide "Only administrators can get a list of users." .

Is there any way to let the Agent get the users list ?, or to grant admin privilege to the agent to be able to perform this action?

https://FIN-xxxx/finesse/api/Users/?

<ApiErrors>

    <ApiError>

        <ErrorType>Unauthorized</ErrorType>

        <ErrorMessage>The user is not authorized to perform this operation</ErrorMessage>

    </ApiError>

</ApiErrors>

[Gerry O'Rourke · Accepted solution]

Only the admin user has access to run this API.

See below:

https://developer.cisco.com/docs/finesse/#userget-list

Gerry