08-05-2021 02:04 AM
Hello There ,
I am trying to send REST request to Finesse server 12.5 to get the users List using Agent user , but I got API Error that "The user is not authorized to perform this operation" , and as per the Guide "Only administrators can get a list of users." .
Is there any way to let the Agent get the users list ?, or to grant admin privilege to the agent to be able to perform this action?
https://FIN-xxxx/finesse/api/Users/?
Solved! Go to Solution.
08-05-2021 03:51 AM
Only the admin user has access to run this API.
See below:
https://developer.cisco.com/docs/finesse/#userget-list
Gerry
08-05-2021 03:51 AM
Only the admin user has access to run this API.
See below:
https://developer.cisco.com/docs/finesse/#userget-list
Gerry
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