Hello There ,
I am trying to send REST request to Finesse server 12.5 to get the users List using Agent user , but I got API Error that "The user is not authorized to perform this operation" , and as per the Guide "Only administrators can get a list of users." .
Is there any way to let the Agent get the users list ?, or to grant admin privilege to the agent to be able to perform this action?
<ErrorMessage>The user is not authorized to perform this operation</ErrorMessage>