cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
274
Views
0
Helpful
1
Replies

has promblem when use NonGadgetSample-Finesse-11.0.1 to login

xiaosen weng
Level 1
Level 1

my finesse is with uccx 11.0,  and when i use ie to open the url:  https://uccx11.sdhcloud.com:8445/desktop/   , i can login ,

but when i use NonGadgetSample-Finesse-11.0.1 to login the agent ,it cann't work , the problem is as follow picture, what's the problem ?1.png

1 Reply 1

dekwan
Cisco Employee
Cisco Employee

Hi,

Did you follow all the instructions in the readme to configure the proxy? Do you see the request being made to the Finesse server? Take a look at the Finesse webservices logs to see what error is being sent back and it should tell you what the problem is.

Thanx,

Denise