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HDS Real time tables shows negetive figures

pathyilbinu
Level 1
Level 1

cisco real time tables throwing  strange number(figure)  for offered calls every

mid night between 00:00 and 00:05. (Table name Call_type_real_Time)

Kindly note we have problem with the real time data in the CISCO database, it gives number of calls received in negative figures during early

hours of the day .Appreciate to comment  if any one comes across the same ? Any suggesion

2 Replies 2

pathyilbinu
Level 1
Level 1

our set up (version) as follows

ICM 7.0_SR4;CTIOS7.0(0)SR2& ES13/ES25

CCM4.1(3)SR4d

CVP3.1(0),SR2 & ES3

Are you querying the awdb, or the hds?

I would expect, if you query the hds for any real-time data, the tables should be empty.  Only the awdb's realtime data is populated.

If it's actually the awdb, I suppose immediately after midnight, some counters in the 'xxxToday' category might read 0, or even null (-1).

Really need you to be specific about what data, in what table, in what database, is showing as what value?