When we upgraded our CUCCX server the person upgraded to an old backup and now we are missing about a month of data from historical reports. We are looking to get that data now.
I powered up the old cuccx server and unplugged it from the network so it wasn't trying to register with cucm and got a computer hooked up to cuccx so it can talk to it. Am able to get to the server and installed the Historical Reports software but when I try and log into historical reports I am getting an error that states check username or password.
If I try and go to the appadmin page, the login comes up but when I attempt to login I get an AXL error. I'm assuming this is because it can't connect to cucm.
How can I get historical reports to work properly?