holiday hours and date range

[vatter]

hi all:

My company's normal business hours are M-Friday 8-5 however have special holiday hours M-F 8-9 from november till 12/31.

i use xml document for a regular holiday greetings and i was going to modify the holiday script and use it but if i do that i am going to have about 50 lines of dates in the xml file.

i am still investigating and i think i can put date range in the xml file and compare the variable using if step and route the calls.

anyone know how i can accomplish this?

[Gabriel Saavedra]

Hi,

How about using a boolean variable as a parameter for you to change it from the appadmin:

Start

Accept

if(special holiday)

true

    go to TimeOfWeek1

false

    go to TimeOfWeek2

So from the appadmin you change from false to true whenever you want.

I know this is not a 100% automatic way to achieve what you want, but it may work for you. Also I'm sure you are going to have a great answer about the XML + IFs statements soon.

Gabriel.