12-06-2019 05:54 AM
Hey am trying to study UCCE SRDN but that's too complex and long for beginner like me any idea how can i learn UCCE any help would be appreciated Thanks
12-06-2019 06:46 AM
12-06-2019 06:33 PM
Consider Rue Green's excellent book as well.
https://smile.amazon.com/Cisco-Unified-Customer-Voice-Portal/dp/1587142902
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