How RTP getting passed for mobile agent ?

[VitthalThutte]

How RTP getting passed for mobile agent login when answering calls?

[Anthony Holloway]

Have you seen the documentation for this feature? It's described and shown in diagrams here:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_11_5_1/Configuration/Guide/UCCE_BK_U882D859_00_ucce-features-guide/UCCE_BK_U882D859_00_ucce-features-guide_chapter_0101.html

Though, I think from past experience, MTPs can be used if DTMF is an issue. E.g., The PSTN is SIP with rtp-nte hard coded and the CTI Port is OOB, thus MTP is inserted. Your mileage may vary.