09-03-2021 09:40 AM
Hi
i install a new UCCE 4000 agent system, the version is 12.6.
when i add machine use Unified Contact Center Enterprise Management,I get a error Error:occurred Error while connecting to server. Check for invalid/missing security certificate.
when i input Diagnostic Framework username and password in Principal AW also get this error .
all my CUCM IMAP Finesse CUIC IDS install the tomcat certificate use a AD CA issued.
The AD ADFS and CA all in one VM.
whether i need upload this certificate in all ICM VM??
if yes ,please tell me how to do it.
thanks very much
Solved! Go to Solution.
09-04-2021 10:12 AM
You need to upload both IIS and DF certificates into both AW Servers, here is a step by step how to do it with self-signed certificate
Amer
09-04-2021 10:12 AM
You need to upload both IIS and DF certificates into both AW Servers, here is a step by step how to do it with self-signed certificate
Amer
09-10-2021 06:06 PM
hi Amer rajai Sha'er
sorry i replay late.
Thank you very much.
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