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Hi.Running into this issue with the chats shutting down error.Not sure why but it's happening quite often.Any help appreciated. Thanks.UCCX11.6.2.10000-38 (ES05-9)Finesse 11.6(2)

skhnv by Beginner
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We are wanting to change the userid and password for our axl service provider in UCCX.   We've created the new account on CUCM with the Standard AXL API Access role assigned.   While I know we need to reboot the UCCX cluster for the changes to take e...

TXG by Contributor
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Haii, I have expired Certificate in my UCCX, please help how to re-generate certificate.- Thawte_Premium_Server_CA- Thawte_Server_CA- Thawte_Personal_Freemail_CA thanks you so much@ca_UCCX @Certificate_Expired 

Hary_CsC by Beginner
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Client has been using postcalltretment survey for some time and all is working.  The need has arose to send callers to two different survey apps from for reporting purposes so that survey result can be tracked for different queues/groups.  I am attem...

I'm trying to sort out a REST call in a UCCX script.  It's failing, and I need to see what is actually being sent to the server.I cannot find this in the MIVR log, and am unclear if specific traces need to be enabled in order to see this. Can anyone ...

 Hello Team, I have configured Call Back Scrip as below. If all agents are busy, Customer gets an option to enter his 10 Digits Call Back Number. When customer input his Call Back Number it is confirmed by Script and then call terminates. Agents can ...