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how to check current time on uccx 5.x?

andres.pasten
Level 1
Level 1

Hi,

I´d some issues on UCCX, because I can't check the current time on UCCX administration.

The issue is because we had a change in local time (from GMT -4 to GMT -3), changes the time on NTP server ok, but the script on UCCX rejected calls because it apparently has the old local time. The script says it start receivenig calls at 8:30am, but it only begin to recieve them at 9:30am.

There is a way to know which current time is using the UCCX application?

On CUCM is easy to check if the change worked, because I can see it on phone's display.

Now I've changed also the local time on windows server where is installed the UCCX, but I'm no sure if it going towork fine tomorrow.

Please let me know.

1 Reply 1

Anthony Holloway
Cisco Employee
Cisco Employee

For the server:

Log into windows, and look at the clock in the lower right hand corner (the system tray).

For the UCCX application:

Open the script editor, create a new script, create a new Time variable, look at the default value.