How to configure UCCX web-based voicemail playback?

[svlahakis]

Referring to the voicemail.aef script example (https://supportforums.cisco.com/message/3531998#3531998 ), how can I retrieve or playback  the stored voicemail messages (stored in en_GB/documents/voicemail)  on the UCCX 8.5.1 server  using asp or php code. I want the web page to list date, caller’s number and voicemails for pay back using SQL?

[Gergely Szabo]

Hi,

it would be easier to save the recordings directly in a database table off the UCCX server and then use a php script above that database table.

G.

[Gergely Szabo]

Here's how you save a recording in a database:

https://supportforums.cisco.com/docs/DOC-27417

[svlahakis]

Unfortunately  my  UCCX  server  is  using  a standard  license, java and  database access are  restricted in my  scripts.

[Gergely Szabo · Accepted solution]

Hi,

I am not sure whether it works with 8.5.1 but with 8.0.2 the prompt files are accessible by HTTP.

http://ipaddress:9080/Prompts/filename.wav e.g. http://10.20.30.40:9080/Prompts/recording.wav

If it is still supported with 8.5.1, then the only thing you have to do is a mechanism that actually takes care of the metadata like the caller's number. Or, even easier, use it as a file naming convention. Like recording_20121022_1445_725099603.wav would mean it was created 22nd Octover 2012 at 14:45 and the ANI was 725099603.

G.

[svlahakis]

Your HTTP  method works  for  UCCX  8.5.1, thanks

[Dmitry Sidorov]

Hi all,

i can get the default language by url but cant get to any others. Can you get prompts by URL from different languages?