How to get team user change state events in pidgin.

[HassnainMurtaza77]

I want take subscription of Team User Events in pidgin for node
/finesse/api/Team/{id}/Users.
How I can subscribe to events and what I should pass as a "resource" in
pidgin.
I am using this documentation to get events for team user change state events
https://developer.cisco.com/docs/finesse/#!subscription-management/subscription-management
I tried by passing Team Name and Team ID in resource but didn't get any event or any error event.
Kindly help me.

[dekwan]

Hi,

The resource can be any string. You can find documentation on how to use pidgin with the Finesse Notification Service here: https://developer.cisco.com/docs/finesse/#!pidgin-for-windows/pidgin-for-windows

Thanx,

Denise

[dekwan]

Hi,

To answer your question on how to get team events, you can follow the instructions in this tutorial but just use your testbed's fqdn and agent information: https://developer.cisco.com/docs/finesse/#!basic-supervisor-rest-apis

Thanx,

Denise