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How to get the CTI Port Number in CRA script?

venkasub
Level 4
Level 4

‎07-21-2005 06:28 AM - edited ‎03-13-2019 11:02 PM

Hi,

Anyone, Please guide me on how to get the CTI port number in CRA script. Also let me know which step gives me the CTI Port number? I have tried with GetCallContactInfo step in my script, but it is giving CalledNumber & Orginal Called Number as Routepoint number, Calling Number as caller extension/phone number and Last Redirected Number as null.

Regards

Venkat

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jotiso
Cisco Employee
Cisco Employee

‎07-21-2005 11:57 AM

I saw a similar posting today. According to DE, this can not be done.

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