We have an finesse agent desktop developed in .net C# (MVC) using finesse Rest API. SSO is enabled Cisco Finesse in Lab using ADFS 2.0 . Wew want to implement same in our custom application. Any help will be appreciated.
Unfortunately, Finesse currently does not support SSO for third party usage of the REST APIs. SSO is only supported with the Finesse containers/gadgets.
Unfortunately, Finesse currently does not support SSO for third party usage of the REST APIs. SSO is only supported with the Finesse containers/gadgets.
One of our customer has some broadcast and chat gadget using Finesse agent in 10.5. If we migrate this customer to 11.5 with SSO enabled, may i what changes to be done in this gadget for SSO scenario?
Are you saying that this broadcast and chat gadget is a custom gadget?
SSO is built into the finesse.js so nothing needs to be done. The code will check to see if the user is SSO enabled and handle the authentication accordingly.
Thanx,
Denise
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