06-26-2012 11:43 PM - edited 03-14-2019 10:07 AM
Hi ,
I am just wondering how to turn on Debug on Cisco Agent Desktop software to collect debug logs .
Is there any option in CAD so that Agent himself can turn-on debug to gather debug logs ??
UCCX and CAD v 7.0
Thanks!!
Reddy
06-27-2012 03:47 AM
[...] Agent himself can turn-on debug to gather debug logs ??
As long as the agent has write access to those directories it is possible to self-enable/disable trace logging.
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