I am just wondering how to turn on Debug on Cisco Agent Desktop software to collect debug logs .
Is there any option in CAD so that Agent himself can turn-on debug to gather debug logs ??
UCCX and CAD v 7.0
[...] Agent himself can turn-on debug to gather debug logs ??
As long as the agent has write access to those directories it is possible to self-enable/disable trace logging.
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