We had Uccx 10.5 in the lab, and have upgraded to Uccx10.6(1) SU2, post upgrade
Have installed Cisco Unified CCX Client Configuration tool Have installed Cisco Agent Desktop and agent login working fineI see below error while installing Cisco S...
Hi,We are testing CIM 9.0(2) in our for lab for one of our clients , being a CIM agent when I reply to the external inbound email of valid email addresses the outbound email is failing. The dispatcher service up and running and the snip of dispat...
HiWe have installed Cisco MediaSense in our Lab , I can log into Serviciability page of MediaSense and activated all the required services(N/w and Feature services) but when tried to log into Media Sense Administration page getting Error message: Una...
Unlike UCCE I think there is no threshold setting on UCCX for call abandon wait time.
Below link might help you