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HTTP Trigger calls CSQ

Simon Brooks
Level 1
Level 1

Hi,

 

I am trying to create a script that is triggered by an HTTP request from an external source (powershell), this source basically does a HTTP GET which activates the script!

 

I want to be able to choose a resource from the CSQ, call that resource from the script and then playback a prompt to the agent.

 

I just keep getting Failed to create ICD channel for contact though at the select resource section!

 

Simon

1 Reply 1

Gergely Szabo
VIP Alumni
VIP Alumni

Hi!

Can you please tell us who the initiator and the target for this call would be! You can of course have a UCCX script that initiates the call to a specific destination!

Also, please attach a screenshot of the script! Or at least the relevant part of it!

Thanks!

G!