I need UCCX/IPCC ISO for Lab

[ssunder1985]

Hi

I want to take training on cisco contact center and for that I need iso image for vmware.

Please help me from where I can get the image and installation steps.

Thank You

Shyam            

[Gergely Szabo]

Hi,

you can buy the images using the Cisco NFR program.

https://cisco.mediuscorp.com/market/networkers/homeWork.se.work

Let me tell you this: it will be totally useless to go and try to install software before getting you take the course or get some experience. You have been warned.

G.

[ssunder1985]

Can I get some kind of study material for uccx, any pdf or online ?

[Gergely Szabo]

Of course. Use cisco.com's Support site. It contains all the information you need.

G.