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ICM and CTI Manager connection

warrant
Level 1
Level 1

‎12-13-2010 03:34 AM - last edited on ‎03-25-2019 07:16 PM by Community Manager

I configured duplex CCE 7.0 ~ 8.0 system and 4 servers CM cluster. I know as CCE can have 2 connections to CUCM CTI Manager.

Unfortunetely that 2 servers failed, CCE's functionality is stopping.

I'd like to know CC system can make over 2 connection to CUCM CTI Manager.

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jpsweeney77
Level 4
Level 4

‎12-13-2010 05:59 AM

Not without manually updating the CM PIM configuration on the PG's themselves through setup. At least on UCCE 7.x this is the case. I haven't heard otherwise for v8. This is a significant lacking 'feature' IMO for an enterprise solution.

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