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icm aws unable to connect to central controller

madhusudhan.s
Level 1
Level 1

‎10-10-2004 08:35 PM - edited ‎03-13-2019 10:29 PM

Hi,

I have two sides ICM side A and side B.From icm SIDE A aws when i enter in to configuration manager and add users,add skil group etc.I am getting a error message unable to connect to central controller.I am unable to make any changes from ICM side A AWS or from HDS either from real time distributor or from real time client from SIDE A.what will be the reason for this problem.

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rnarayana
Level 5
Level 5

‎10-11-2004 08:58 AM

Can you plese if there are any errors on the event log.

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madhusudhan.s
Level 1
Level 1
In response to rnarayana

‎10-11-2004 07:42 PM

There are no errors messages on the event log

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