02-13-2015 08:21 AM - edited 03-15-2019 06:06 AM
The older version of UCCX had an "Inactive Agents" tab on RmCm page. I noticed that in the most recent version of UCCX, the tab has been removed.
I was looking to find out if this has been removed completely and reason behind it or if he has been moved.
Any information will be helpful.
02-13-2015 03:47 PM
Presumably either all agents are removed or active.
I dont' really see the need for the middle ground - if someone was deleted from CUCM, what's the point of 'remembering' them in UCCX?
If it's not there that's a bonus...
Aaron
02-17-2015 06:22 AM
Thanks Aaron. I agree with you, I was just curious on if they had moved it or removed it.
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