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Integration procedure cisco UCCX with Oracle RN CX cloud service

S.M. SHAMS UDDIN SHIBLY
Level 1
Level 1

‎08-10-2016 02:06 AM - edited ‎03-14-2019 04:23 PM

Hi, 

Any one can help me how we can integrate cisco UCCX with Oracle RN CX cloud service with details. I have document regarding this for Avaya Aura Call Center Elite.

Thanks 

Shibly

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Andreas Stuber
Level 4
Level 4

‎12-10-2016 09:37 AM

Hello Shibly,

We have just completed an integration between Oracle Service Desk and UCCX.

Our listing on Oracle Marketplace: https://cloud.oracle.com/marketplace/en_US/listing/12400755

Website: https://goo.gl/oxmkzh

Youtube Video (prototype version): https://www.youtube.com/watch?v=DLSanhRX9lQ

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