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Internet Script Editor Configuration after upgrade

saharhanna
Level 1
Level 1

Hello,

We have upgraded UCCE to version 9.0

I have downloaded ISE from the AW but it is not working, I get the message : Error: Cannot communicate with Web Server

What additional configuration should I do? Any logs that I can check to locate the problem?

Thanks,

Sahar Hanna

5 Replies 5

Gergely Szabo
VIP Alumni
VIP Alumni

Hi,

did you enable the ISE server while installing the AW components?

Also, can you connect to AW tcp/443?

G.

Hi Gergely,

Thanks for the reply

Yes I enabled ISE server from Web Setup tool.

And also I am able to connect to port 443 on AW

What else I can check?

Sahar Hanna

Hi, could you dump the logs for ise (c:\icm\\dis\logfiles) and post them to here.

G.

Hi, please find attached the ise logs for today and yesterday

Thanks,

Sahar Hanna

Hi,

the process is throwing exceptions. Might indicate a serious internal problem or a bug.

I guess it's time to talk to Cisco TAC.

G.