IPCC Enterprise & Multiple 4.x IPIVRs

[villarrealed]

The 3.x versions of IPIVR had the ability to share a repository so you could manage scripts in one location. The 4.x version does not seem to have the ability to share the repository among serveral IPIVR servers. This increases the management of the devices because we now have to go to each server and upload script changes. Does anyone have some insignt into how the 4.x IPIVR can share a repository?

[adignan]

Just spent about a week tracking down this information. There isn't a workaround that exists to get this functionality back. Its not currently in the roadmap to be added back.

IPIVR 4.0 inherently doesn't have the capability

to share script repository. Scripts are defined per profile and there one

profile per cluster (meaning one IVR). An unfortunately each ipivr has to be

its own cluster in 4.0

please rate helpful posts.

adignan - berbee

[villarrealed]

Thanks for the information. I'm disapointed because that was a convenient feature.

[adignan]

I agree, it was definately very useful.