03-19-2013 11:01 AM - edited 03-14-2019 11:25 AM
Can anyone provide a list (or link) to a document that includes IPCC error codes? For example, I am receiving error 21001 but cannot find a description for this.
Thanks.
Roy
03-19-2013 01:16 PM
Hi Roy,
Are you talking about the reason codes on CCX?
eg:32759 = Device out of service
If yes here are all the system reason codes:
Reason code 21001 is not a system generated reason code, this might be custom configured using Cisco Desktop Administrator.
03-19-2013 01:42 PM
Thanks for the list, but not what I am seeking.
I am using CTIOS with CUCM. When CUCM generates an error while processing a call control request, the error is passed through to CTIOS softphone client in the form "IPCC Error [nnnnn]" -
Cisco provided a list of error codes (IPCC Error Codes), but as best as I can determine, it hasn't been updated since 2005. I am looking for an update.
Roy
03-19-2013 03:02 PM
Have you looked at my favorite Cisco document, ctits.pdg?
david
03-19-2013 03:26 PM
Thank you, David, but I am very much aware of that document.
Guess I am going to sit on this. Maybe someone will be able to provide a document with the list. In the meantime, guess I will just build my own, as errors are encountered.
Roy
03-20-2013 10:20 AM
Hi,
tried the CTI OS System Manager Guide (the latest, here), but I was not able to find 21001.
Does the error message say anything more?
G.
03-20-2013 10:35 AM
i have recently been advised that they gave me the wrong error number! 20001 - which is a known error. I promise to appropriately flog my source!
So sorry for wasting your time...
Roy
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