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IPCC Error Message When Uploading Script

winston.lewis
Level 1
Level 1

Have anyone seen this error message before? If yes, what the resolution.....

I am getting this error message when uploading a new script or add a new resource group

can not acquire ClusterMutex; nested exception is: com.cisco.config.ConfigException: Store config record - error: config request timed out

Please advise.....

5 Replies 5

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

What version?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Hi here is the version...

Cisco Application Administration - 7.0(1)SR04ES02_Build023

winston.lewis
Level 1
Level 1

Hi here is the version ..Cisco Application Administration - 7.0(1)SR04ES02_Build023

issue resolved by simply rebooting the primary followed by the secondaary server.

Cisco have a doc on fixing Mutex lock errors:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00808254ed.shtml

Worked for me when getting the following error:

CRS Administration cannot perform any update at this time because there is an ongoing 'Cluster Mutex acquired by FileMgmt - Upload.'

Different error but might help?