IPCC Express 3.5.2 need other phone info

[Carl Fitzsimmons]

Does anyone know of a way to read the "Line Settings" such as "Display (Internal Caller ID)" or "Display (Internal Caller ID)" or "Device Information" "Description" information.

I am currently using a "Get Call Contact Info" script which works for the information that supplies but I need to read the info mentioned above.

Any suggestions would be welcomed.

Thanks

Carl

[Aaron Harrison]

Hi

There's a way to retrieve user info from the directory based on CLI (see here :https://supportforums.cisco.com/message/3023611#3023611) if your version of UCCX supports HTTP requests... however the info you're asking for can't be retrieved by any of the normal steps you might expect to find that in.

Regards

Aaron

[Carl Fitzsimmons]

Aaron,

Thanks for the heads up. With a bit of work this just may be what I was looking for.

Carl