IPCC Express 4 Codec

[hadisharifi]

Hi, I am trying to resolve some issue where JTAPI doesn't start and in the system parameters I don't see any value for codec, I have found the following link which may help me but I am struggling to find step 2. which says:

Choose Cisco CallManager > LDAP > CCN Apps > Clusters > Custer Specific > Properties.Files.

I don't see the above in registry or anywhere else, any hints.

http://supportwiki.cisco.com/ViewWiki/index.php/After_the_CRS_is_installed_in_the_Cisco_CallManager_Subscriber_Server_of_a_cluster,_it_is_not_possible_to_start_the_JTAPI_subsystem_and_user_receives_the_error_message_CTIERR_UNSPECIFIED0x0%3DUnspecifie......

[Chris Deren]

In IPCCX 4.X you cannot change the codec without reinstalling the app. You specify the codec G711 or G729 during the install process.

HTH,

Chris

[hadisharifi]

Thanks, I am in the process of doing so but in that link from Cisco which says "This error message in the log indicates that it is a failed install, and that the codec does not get set in the registry for some reason".