IPCC Express APPADMIN

[sebastiaanp]

After installation IPCC worked fine but now when i open http://ip CM/appadmin the page cannot be displayed. Can i fix it or do i have to reinstalle IPCC. Can i reinstall IPCC over the existing installation without loss of settings?

[david.macias]

I think I remember seeing an article on cisco.com about different things you can do to troubleshoot this error, however I can't find it right now. However, you can reinstall without losing anything.

david

[Gergely Szabo]

Double check

- CRS Engine Windows service running?

- IIS server running?

- browser's cache and history have been erased?

[sebastiaanp]

-CRS running

- IIS running

- Browser cache / hist erased

[Gergely Szabo]

What happens if you try to open http://localhost/appadmin in the browser at the server console?

[sebastiaanp]

The page cannot be displayed (the same)

[david.macias]

Try the suggestions given here:

http://www.cisco.com/application/pdf/en/us/guest/products/ps6488/c1237/ccmigration_09186a00804a2a4c.pdf

Otherwise, reinstall.

david

[neil.woolloff]

Sebastiaanp,

Did the PDF offered by david.macias work for you or did you do a re-install as I am having the same issue as yourself.

rgrds,

neilw

[sebastiaanp]

I have reinstalled IPCC after the reinstallation it didn't work. I placed a fixed ip of the server in the IIS administration tool.

[neil.woolloff]

Thanks,

Will try that and see what happens and post up the results.

Neilw

[edit]

tried as suggested an still nothing.

Am following install guide to recover and hope that works.

[/edit]