ipccx 4.04 HA three servers deployment

[imad.dandis]

We have two collocated primary and a cold standby on 3.5X and a third server at a remote site acting up as the monitoring / recording server for the agents at that site

Can we still utilize the remote server to do monitoring and recording when we go to 4.04?

Thanks,

Imad

[johutchins]

If you are using CAD, you won't need the remote monitoring server. CAD with IPCC Express 4.0 records the stream to the CAD system, then transfers the file when the call is complete.

If you are using IPPA, you will still need the recording server.

--Jon