I am using UCS 1.2 in a multi-site deployment. Each site has it's own local operator with a separate Call Handler for that.If I call a user and press 0 during their message, I go to the appropriate Operator. However, if I leave a message, press 1 t...

I need to reset all the web passwords, but not the vm login (TUI) passwords. The bulk edit tool seems to only allow to edit the vm PIN.Any suggestions to get this done.--Jon

I have a test box that I applied SR1 on, created some scripts, got them all working. Now I need to move the scripts to my production system IPCC which does not have SR1 applied (but is 4.0(4)) and the scripts fail to load and open via the Editor.Any...

We recently did a 4.0(3) to 4.0(4) IPCC Express upgrade. The upgrade automatically pushes the new CAD to the users. This, however, failed for about 95% of the desktops and we had to manually resolve the issue.Is there a log somewhere that would in...

is anyone running this? Any issues? We have a need to upgrade to CM4.2 and I'm concerned about breaking IPCC.The Compatibility matrix recommends SR2 (I think for IPCC Ex), but SR2 does not appear to be available for download on CCO.Thoughts?--Jon