11-13-2008 11:59 AM - edited 03-14-2019 03:15 AM
Seems im not the onl one with a similar problem. CRS engine seems to go into partial service as certain CTI ports oos. I reset them on CCM 5.1 and all is ok then after a while system is back in partial service. This shows itself as busy message when RP is called
11-13-2008 01:53 PM
1. Ensure there is no JTAPI mismatch.
2. Are CM and UCCX servers in the same data center? Have you looked into possible network related issues?
3. What exact versions are you running?
Chris
11-13-2008 02:02 PM
IPCC 4.5(2)
CCM 5.1.3(c)
MIVR logs show RP OOS and sometimes odd CTI ports out of service
Both servers in the same VLAN connected to the same switch
Guess I could try running the JTAI update tool
11-17-2008 06:31 PM
Hi Paul. Your problem solved? if so pls update.so that it will useful for many people.
regards
esa
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