05-10-2007 09:45 PM - edited 03-14-2019 12:51 AM
Hello all,
We have IPCC 4.0(5) IPCX-40PRE-HAS-1B=
It is for Cisco 7825/7835 server. Can we install this package on Cisco 7845 server?
Thanks,
Wenqian
Solved! Go to Solution.
05-11-2007 03:48 PM
Your best bet is to check the product upgrade tool with your contract number and create and online order to upgrade.
Once you have generated an order email licensing@cisco.com
Include your order ID and your old license and ask them to change the server type.
05-11-2007 03:48 PM
Your best bet is to check the product upgrade tool with your contract number and create and online order to upgrade.
Once you have generated an order email licensing@cisco.com
Include your order ID and your old license and ask them to change the server type.
05-12-2007 10:36 AM
Formally the answer is no. You are installing in a new server and it requires a new OS. If you have a service contract then you can generate an RMA for the SW Kit and request a New Kit for 7845. Just make sure to return the 7825/35 SW Kit with the COA Sticker on it.
This procedure is because the OS is provided by MS and the only way Cisco can send you a new SW Kit without paying royalty fee to MS is by returning the SW kit.
For consulting this with Cisco email ask-icd-ivr-pm@external.cisco.com.
regards,
MS
pd. Rate if this helps
05-12-2007 06:09 PM
Thanks a lot. That answers my question.
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