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iphone agent to ucce

santiago_figueroa
Enthusiast
Enthusiast

Hello I need help!

Is possible to use ipphone agent service  like agent to work with ucce?

I do not have PC to agent, only have a ipphone.can I to do that?

can anyone help me?

Thanks

1 Accepted Solution

Accepted Solutions

cvenour
Beginner
Beginner

Cisco Agent Desktop includes "Cisco IP Phone Agent" as part of the package - see

http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps427/data_sheet_c78-627274.html

C.

View solution in original post

1 Reply 1

cvenour
Beginner
Beginner

Cisco Agent Desktop includes "Cisco IP Phone Agent" as part of the package - see

http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps427/data_sheet_c78-627274.html

C.

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