IPIVR autoattendant and DECT terminals

[clarodaba]

Using IPIVR 4.0 as autoattendant, the customer has legacy DECT terminals integrated with Cisco ISR and E1 QSIG (CCM 4.1). Is possible to redirect autoattendant incoming calls to those DECT? we need an especific Peripheral Gatway?

[pradeepde]

This URL should help you:

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a008010367c.shtml

http://www.cisco.com/web/about/ac123/ac147/ac174/ac235/about_cisco_ipj_archive_article09186a00801a0cc1.html

[jasoward]

I am assuming that these terminals have distinct extensions that can be dialed by other devices on the Call Manager (ie. IP Phones). As long as this is the case, you can use the IP IVR to redirect to these extensions.

Now, AA has some lookup functionality that you will not be able to take advantage of, but 'dial by extension' calls should be fine. Again, as long as these DECT extensions are reachable, you should be able to collect the extension from the caller and redirect using the IP IVR.

If I missed something here, please let me know.

HTH

- jay