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IPIVR - Slowness adding JTAPI Triggers

SAN J
Level 2
Level 2

Got an IPIVR 5X with CM6.1 and IPCCE 7.2. I'm having issues when adding or deleting JTAPI triggers where it takes almost 5 minutes before it completes for each one. Any thoughts on why this takes forever? Everything else I navigate to in Appadmin goes pretty quickly.

2 Replies 2

bwalchez
Level 4
Level 4

What version of CRS are you running and do you experience the same slowness when you add CTI ports to CRS? Is all your subsystem "IN SERVICE" in appadmin?

Looks like this is a bug and fixed on SR2. Should have looked at that but what threw me off was that it worked fine initially then just started slowing down. Go figure. anyways, looks like this will fix it (based on caveats resolved in the release notes) but I haven't tried it yet.