Member since ‎04-20-2005

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  • 236 Posts
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I have 3 CCX scripts I'm working with. I need to be able to pass the sessionID to all the scripts successfully. The session info/ID shows up properly on the 1st script when I run debug but I am unable to get this to the 3rd script.  1st script- main ...
I've been working with Cisco Sandbox the last few weeks, specifically CCX v12.5 and have noticed that the "Manager Manager" status shows "SHUTDOWN" 90% of the time and I usually reboot the server to fix the issue. This shouldn't be needed but not sur...
I've been working with the UCCX APIs lately. Trying to see now if it's possible to use the CCX API to assign  resources with supervisor capabilities. I've tried changing the "type" under resources from "1" to "2" but CCX rejected that request. Workin...
Working on a UCCX v11.6 script where we provide menu options to callers and each of those option call redirects out to external phone numbers. Calling into the  script and choosing from the menu works just fine but when it call redirects and fails we...
Customer is pulling two different reports – Application Summary Report and Contact Service Queue Activity Report. They are trying to match up the numbers between the two reports. I do understand CSQ is only a part of the application so typically the ...
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Member Since ‎04-20-2005 08:30 PM
Date Last Visited ‎02-17-2021 09:11 AM
Posts 236
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