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SAN J
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About SAN J
02-17-2021
SAN J
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Member since
04-20-2005
236
Posts
8
Helpful
0
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UCCX 11.6 - passing session info via Place Call
Created by
SAN J
in
Contact Center
11-03-2020
11-03-2020
I have 3 CCX scripts I'm working with. I need to be able to pass the sessionID to all the scripts su...
Re: Add Supervisor capability through UCCX API
Created by
SAN J
in
Contact Center
05-07-2020
05-07-2020
Thanks Anthony! Will try this out!
UCCX v12.5 Sandbox Service Issue
Created by
SAN J
in
DevNet News
04-17-2020
04-17-2020
I've been working with Cisco Sandbox the last few weeks, specifically CCX v12.5 and have noticed tha...
Add Supervisor capability through UCCX API
Created by
SAN J
in
Contact Center
04-16-2020
04-16-2020
I've been working with the UCCX APIs lately. Trying to see now if it's possible to use the CCX API t...
Re: CUCM Certificates and Chrome
Created by
SAN J
in
IP Telephony and Phones
07-24-2019
07-24-2019
For Finesse, doc states SAN is not supported. I left ours blank when generating the CSRs and the cer...
After UCCX Call Redirect fails, no DTMF
Created by
SAN J
in
Contact Center
03-08-2019
03-08-2019
Working on a UCCX v11.6 script where we provide menu options to callers and each of those option cal...
UCCX 10X CUIC Report Discrepancy - Explanation Help
Created by
SAN J
in
Contact Center
09-12-2018
09-12-2018
Customer is pulling two different reports – Application Summary Report and Contact Service Queue Act...
Re: UCCX Hot Desking (Finesse)
Created by
SAN J
in
Contact Center
11-30-2017
11-30-2017
Jonathan, That's what I assumed but wanted to verify. Many thanks! Also, I wasn't aware of the EM AP...
UCCX Hot Desking (Finesse)
Created by
SAN J
in
Contact Center
11-30-2017
11-30-2017
I have a customer on UCCX 11.0 currently and am looking at deploying a Hot Desking solution for one ...
Re: FYI.. Deepak.. I did this..
Created by
SAN J
in
Contact Center
10-29-2017
10-29-2017
Did you ever figure this out? Just did an upgrade to 10.6 and did utils vmtools upgrade and now show...
Ended up being a bug.
Created by
SAN J
in
Contact Center
03-10-2017
03-10-2017
Ended up being a bug. https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuv13482/?reffering_site=dumpc...
I know this thread is
Created by
SAN J
in
Contact Center
12-15-2016
12-15-2016
I know this thread is somewhat outdated but wanted to see if anyone can shed some light about the ca...
Did you get this figured out?
Created by
SAN J
in
Unified Communications Infrastructure
10-21-2016
10-21-2016
Did you get this figured out? was getting the same on MS 11.5. Same certificate warning but clicking...
Deepak,
Created by
SAN J
in
Contact Center
09-28-2016
09-28-2016
Deepak, Thanks for the confirmation. Much appreciated!
I know this thread is old but
Created by
SAN J
in
Contact Center
09-27-2016
09-27-2016
I know this thread is old but am wondering if this restriction of re-pointing UCCX to a new CUCM clu...
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Public Statistics
Date Registered
04-20-2005
08:30 PM
Date Last Visited
02-17-2021
09:11 AM
Total Messages Posted
236
Total Helpful Votes Received
8
Helpful Votes Given To
User
Helpful Count
Jonathan Schulenberg
5
Amer rajai Sha'er
4
Deepak Rawat
5
See all >
Helpful Votes From
User
Helpful Count
steakandeggs
3
Leonardo Oliveira
5
See all >