Is it possible to customize data or computation in the reports of CUIC 11.5 or 11.6?

[ccg-collab1]

Hi All,

Can we do a report customization like making own computation or data customization in CUIC 11.5 or 11.6? I believe in lower version of UCCX, we can just do a custom reports using standalonn CUIC with a premium license. Does custom reports or making/editing custom reports available already in UCCX/CUIC 11.5 or 11.6 or do we still need a standalone CUIC Premium license?

Thank you.

[Amer rajai Sha'er]

Unfortunately you are right, cisco claims that they didnt test premium version to be co-resident with UCCX, your only solution so far is to install it as standalone.

 Trust me from experience this is better, you can develop a report on the premium and upload it to the standard, sometimes supervisors plays around alot which is a headache for IT staff, in this case no one will know the ip address or how to access it and you can after developing just upload the report and let them run it or play with it within the standard limit.

Amer

[lleweyiss]

Also, UCCX 11.6 CUIC standalone comes bundled and you do not need premium license anymore ... you can get the download now